Support

Returns and Exchange

We want every purchase to fit perfectly. If something is not right, you can request a return or exchange quickly.

Eligibility Window

You can request a return or exchange within 7 days of delivery.

Refund Timeline

Approved refunds are typically processed in 5-7 business days after pickup and quality check.

Condition Requirements

Items must be unused, unwashed, with tags intact, and returned in original packaging.

Non-Returnable Items

Final-sale, personalized, and hygiene-sensitive items are not eligible unless damaged or defective.

How To Start a Return

  1. Open your order details from My Orders.
  2. Select the delivered item and choose Return or Exchange.
  3. Choose reason and submit your request.
  4. Track updates from the same order detail page.